You can also substitute a replacement message. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment. Message recall is available after you click Send and is available only if both you and the recipient have a Microsoft or Microsoft Exchange email account in the same organization.
In the folder pane on the left of the Outlook window, choose the Sent Items folder. Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won't allow you to recall the message. If you have the Simplified Ribbon, select the Message tab and then select More commands Point to Actions and select Recall This Message. Click Delete unread copies of this message or Delete unread copies and replace with a new message , and then click OK.
The success or failure of a message recall depends on the recipients' settings in Outlook. In the following table, five scenarios are presented:.
On the recipient's computer, under Tracking , the Automatically process requests and responses to meeting requests and polls check box is selected. Scroll to the Tracking section. However, the message remains in the recipient's Outlook folder. If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, have deleted the message from their mailbox. If the recipient opens the original message first, the recall fails, and both the original and recall messages are available.
On the recipient's computer, either by rule or by action of the recipient, the original message is moved out of the Inbox to another folder and the recall message remains in the Inbox or it is moved to another folder also. If the recall message and the original message exist in separate folders, the recipient receives a message that states a recall attempt failed. This occurs regardless of the Outlook configurations and the read status of the message.
On the recipient's computer, either by rule or by action of the recipient, both messages are moved to the same folder. If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, deleted the message from his or her mailbox. The recipient must agree to the recall for it to be effective. Recalling messages does not simply delete them from your recipient's Inbox.
If the recipient has not read the message, you may be able to recall it. The recall will be sent to your recipient, and should they choose to open it before the original message, the original message will be deleted. First of all, Microsoft Outlook does contain a recall feature that allows you to retract a message after it has been sent. Unfortunately, this feature is far from perfect.
It only works if the recipient is on the same Exchange Server as you, and even if you are able to rescind the message before the recipient opens it, there is still a slight chance that they will see part or all of the message before the recall is complete especially if they have AutoPreview or the Reading Pane enabled. Nevertheless, desperate times call for desperate measures. While the process is not foolproof, it is better than nothing. Recall a Message.
To recall a message:. If they are sitting at their computer at the time the alert appears, it may catch their attention and cause them to open the email. If so, your efforts have probably been wasted. If you are lucky, however, the recipient will not be sitting at their desk and the recall process will be quick and easy.
If you want to delete an unread message and replace it with a new copy:. After several minutes, the first unwanted message will disappear and the new message will take its place.
If the recipient does not open the first email before the process is complete, you will receive a message notifying you that the process was successful. The second message replaces the first and the recipient is none the wiser. Since message recall is not foolproof, you may want to change the settings in your Outlook Exchange account so that messages will not be sent immediately.
If messages are sent to the Outbox for a brief period of time, it gives the sender a chance to take one last look at a message before sending, or to cool down, or to reconsider. Most email clients are set up to send email messages as soon as you hit the Send button, but these settings can be altered in Outlook Now when you send a message, it will sit in the Outbox for the specified amount of time.
If you want to check a message one last time before it goes out, you can. All the functionality shown in Outlook is also available in Outlook The only difference is in locating the Recall This Message command.
Other than that, the Recall Options dialog, Notifications, and Tracking look very similar to what we already saw in Outlook Outlook also provides the same functionality. Things just look a little bit more squarish. Once we open the email from the Sent Items folder, a recall request is submitted from Actions Recall This Message which again opens the same options dialog we saw before.
There is nothing significantly different in Notifications and Tracking either. Again tracking information will be added to the original email on receiving notifications. Here is what tracking looks like:.
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